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Southern College of Optometry has received the Quality Cup Award from the Mid-South Quality Productivity Center (MSQPC). The Quality Cup Award honors teams that have made significant contributions to their employers' quality improvement programs and exhibit "best practices."
The SCO management team's priority of improving intra-college communication was specifically cited. After an employee survey indicated a desire for more information about college initiatives and progress, SCO worked to improve internal communications. Increased participation rates in employee surveys also followed.
Tom Schmitt, Chairman of the Board for the Greater Memphis Chamber, presented the award during a Chamber breakfast ceremony at the Peabody Memphis. Accepting on behalf of the college were Joe Hauser, Vice President for Student Services, and Jim Hollifield, Director of Communications.
Congratulations to entire SCO community, particularly the faculty and staff effort in facilitating positive improvements that were recognized with the Quality Cup Award. The award is the only team-based award nationally recognized by the Malcom Baldrige National Quality Program in Washington, D.C.